Built to order is just that: you place an order, we build your project. There's not a warehouse out back full of down gear ready to ship.
At most times of the year there will be several orders that needs to be fulfilled before yours go out the door. It is always first come-first served at Nunatak.
We will do our best to shake the cottage industry's achilles heel of 'OMG, did it take FOREVER!' In the past Nunatak was very guilty of wearing that unfortunate reputation. Are we still? Hopefully not, for we are committed to processing each order in a timely manner.
The goal is the magic 4 week turnaround. Which is respectful, when applied to a small operation with custom offerings like Nunatak. Sometimes it doesn't work out that way. Therefore, time your purchase if you have a deadline.